Ticket management

Download your bus ticket.

Check your email and locate your booking code

Access your tickets

Enter your email and your booking code to access your tickets.

Email

Booking code

ACCESS

Check your email and locate your booking code (also check your spam folder).

If you did not receive the email with your booking code, you can request it again by entering the email address you used for the purchase.

We will send the code again to the email used for the purchase.

RECOVER BOOKING CODE

Instructions

Follow these steps to access and manage your tickets quickly.

  1. 1

    Access with your email and code

    Enter the email used for the purchase and your booking code. The code appears in the confirmation email and on the final purchase screen.

    What you need
    ACCESS BOOKING CODE CONFIRMATION EMAIL
    Tip: If you can't find it, check SPAM or use the button I DON'T HAVE A BOOKING CODE
  2. 2

    Manage all tickets from your purchase

    On the management page you can download or cancel* all tickets included in the same purchase.

    Main action
    GENERATE AND DOWNLOAD TICKETS FROM THE SAME PURCHASE
    By clicking GENERATE AND DOWNLOAD, tickets are generated and ready to use.
  3. 3

    Cancellation (only if selected)

    You can cancel before generating the tickets. If cancelled, they will not be generated and cannot be downloaded later (a new purchase would be required).

    Action
    CANCEL BOOKING BEFORE GENERATING 48H REFUND (BUSINESS DAYS)
    *Important: you will receive your refund within the next 48 hours (business days).

When should I generate the ticket?

Please note:

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